{"id":1001,"date":"2026-10-17T09:00:00","date_gmt":"2026-10-17T08:00:00","guid":{"rendered":"https:\/\/www.carefront.co.uk\/apply\/careers\/job\/d365-fo-support-consultant-cet\/"},"modified":"2026-10-17T09:00:00","modified_gmt":"2026-10-17T08:00:00","slug":"d365-fo-support-consultant-cet","status":"publish","type":"job_listing","link":"https:\/\/www.carefront.co.uk\/apply\/careers\/job\/d365-fo-support-consultant-cet\/","title":{"rendered":"Microsoft Dynamics 365 Finance & Operations Support Consultant"},"content":{"rendered":"

Location and working hours<\/h4>\n

Fully remote, worldwide. You can be based anywhere, provided you can work Central European business hours (CET\/CEST).<\/p>\n

Employment type:<\/strong> Contract \/ Permanent, depending on experience and availability.<\/p>\n

Role Overview<\/h4>\n

CareFront Ltd is seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Support Consultant to provide ongoing application support, troubleshoot system issues and help maintain the stability and performance of clients\u2019 ERP environments.<\/p>\n

This is a fully remote role covering Central European business hours (CET\/CEST), supporting finance and operations teams with day-to-day system queries, incident resolution, service requests and continuous improvement activities.<\/p>\n

The successful candidate will have strong functional knowledge of D365 F&O, excellent problem-solving skills and experience working within an ERP support or managed services environment.<\/p>\n

Key Responsibilities<\/h4>\n
    \n
  • Provide day-to-day functional support for Microsoft Dynamics 365 Finance & Operations.<\/li>\n
  • Investigate, troubleshoot and resolve incidents, system issues and service requests.<\/li>\n
  • Support users across relevant finance and operations modules, including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Fixed Assets, Tax and Project Management and Accounting.<\/li>\n
  • Manage and prioritise support tickets in line with agreed SLAs and business priorities.<\/li>\n
  • Analyse issues, identify root causes and implement appropriate resolutions or workarounds.<\/li>\n
  • Work closely with technical consultants and developers to resolve complex issues, including integrations, customisations and system defects.<\/li>\n
  • Support system configuration, testing, bug fixes and minor enhancements.<\/li>\n
  • Assist with regression testing, release management and validation of Microsoft updates.<\/li>\n
  • Maintain clear documentation of incidents, resolutions, known errors and support procedures.<\/li>\n
  • Communicate effectively with business users and stakeholders, providing regular updates on progress and resolution timelines.<\/li>\n
  • Identify recurring issues and recommend improvements to system functionality, processes and support procedures.<\/li>\n
  • Escalate complex or high-priority issues where necessary.<\/li>\n<\/ul>\n

    Required Skills and Experience<\/h4>\n
      \n
    • Proven experience supporting Microsoft Dynamics 365 Finance & Operations.<\/li>\n
    • Good functional understanding of core finance management processes.<\/li>\n
    • Experience managing incidents, service requests and problem resolution within an ERP support environment.<\/li>\n
    • Ability to investigate issues, identify root causes and deliver practical solutions.<\/li>\n
    • Experience working with ticketing systems and SLA driven support processes.<\/li>\n
    • Understanding of D365 F&O configuration, workflows, security roles and business processes.<\/li>\n
    • Familiarity with integrations, batch jobs, data management and system monitoring.<\/li>\n
    • Strong communication skills, with the ability to explain technical or functional issues to non-technical users.<\/li>\n
    • Ability to work independently in a fully remote environment.<\/li>\n
    • Flexibility to collaborate with distributed teams across European time zones.<\/li>\n<\/ul>\n

      Desirable Experience<\/h4>\n
        \n
      • Experience providing D365 F&O managed services or post-go-live BAU support.<\/li>\n
      • Exposure to Azure DevOps, ServiceNow, Jira or similar ticket management tools.<\/li>\n
      • Familiarity with LCS, monitoring tools and D365 F&O environment management.<\/li>\n
      • Experience supporting Microsoft Dynamics 365 integrations and third-party applications.<\/li>\n
      • Knowledge of Power Platform, Power BI or Electronic Reporting.<\/li>\n
      • Microsoft Dynamics 365 certifications.<\/li>\n<\/ul>\n

        Working Arrangements<\/h4>\n
          \n
        • Fully remote working.<\/li>\n
        • Working hours aligned with Central European business hours.<\/li>\n
        • Collaboration with UK, European and US based clients and delivery teams.<\/li>\n
        • Participation in support handovers, team meetings and incident reviews as required.<\/li>\n
        • Occasional flexibility may be required for critical incidents or planned support activities, subject to the agreed contract.<\/li>\n<\/ul>\n

          Personal Attributes<\/h4>\n
            \n
          • Customer focused, proactive and service-oriented.<\/li>\n
          • Analytical, methodical and detail conscious.<\/li>\n
          • Strong ownership of incidents and follow through to resolution.<\/li>\n
          • Able to manage competing priorities in a busy support environment.<\/li>\n
          • Comfortable working independently while collaborating effectively with a wider team.<\/li>\n
          • Committed to continuous improvement and high quality service delivery.<\/li>\n<\/ul>\n

            What CareFront Offers<\/h4>\n
              \n
            • A fully remote working environment.<\/li>\n
            • Opportunities to support and develop Microsoft Dynamics 365 F&O solutions across multiple clients.<\/li>\n
            • Exposure to varied business processes and ERP environments.<\/li>\n
            • The opportunity to contribute to a growing consultancy and managed services business.<\/li>\n
            • A collaborative team environment focused on delivering reliable, cost-effective ERP support.<\/li>\n<\/ul>\n

              How to Apply<\/h4>\n

              Apply using the form below and attach your CV, highlighting your D365 F&O support experience, functional expertise and availability.<\/p>\n

              CareFront LtdWebsite: https:\/\/carefront.co.uk<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Fully Remote (Worldwide)","_application":"https:\/\/www.carefront.co.uk\/apply\/?role=d365-fo-support-consultant-cet#apply","_company_name":"CareFront","_company_website":"https:\/\/www.carefront.co.uk","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":1,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[8],"job-types":[7,2],"class_list":["post-1001","job_listing","type-job_listing","status-publish","hentry","job-type-contract","job-type-full-time"],"_links":{"self":[{"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/job-listings\/1001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/media?parent=1001"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/job-categories?post=1001"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.carefront.co.uk\/apply\/careers\/wp-json\/wp\/v2\/job-types?post=1001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}